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Policies

PRE-ORDER POLICY

All pre-order sales are final. We ask for your patience as we process and prepare your pre-ordered items for shipment, which typically occurs within 1–2 weeks after the official release date.

Please note:

  • Orders containing both pre-order and in-stock items will be shipped once all items are available.
  • Release dates are subject to change by publishers, and delays may occur due to reprints or distribution issues.
  • We appreciate your understanding and continued support as we work to get your books to you as quickly as possible.

SHIPPING POLICY

At Rabbit Comics, we ship your orders with care using trusted carriers like USPS, FedEx, and UPS. We strive to offer affordable, competitive shipping rates while ensuring your package arrives securely and on time.

Key Shipping Details:

  • Orders with multiple items may be shipped together.
  • Orders combining pre-orders and in-stock items will ship once all items are available (see Pre-Order Policy).
  • Shipping timelines may vary depending on carrier services and holiday volumes.

If you need to combine multiple orders, please contact us at help@rabbitcomics.com with your order numbers included in the message.

DAMAGED ITEMS POLICY

We take great care in packing your comics securely—but if your order arrives damaged, please contact us within 7 days of delivery at help@rabbitcomics.com with:

  • Your order number
  • Photos of the damaged items and packaging


We’ll review your case and do our best to make it right. CGC-graded comics are final sale and not eligible for damage claims unless damaged in transit.



RETURNS & CANCELLATIONS POLICY

Due to the collectible nature of comics, all sales are considered final. We do not accept returns or exchanges on items unless they are received damaged (see Damaged Items Policy).

Order cancellations may be requested within 24 hours of purchase by emailing help@rabbitcomics.com—cancellations are not guaranteed, especially for pre-orders or limited items.

CARROTS REWARDS PROGRAM POLICY

Our Carrots Rewards program lets you earn points every time you shop at RabbitComics.com!

Here’s how it works:

  • Earn Carrots (points) on every dollar spent
  • Redeem Carrots for discounts and exclusive perks
  • Get rewarded for birthdays, referrals, and more!


Important Notes:

  • Points are non-transferable and have no cash value
  • Points are deducted for any returned/cancelled items
  • Abuse of the program may result in forfeiture of rewards

You can track your points and redemptions by logging into your Rabbit Comics account or reaching out to help@rabbitcomics.com with any questions.